Policies

Privacy Policy

Your privacy matters to us. Here's how we collect, use, and protect your personal data.

Compliant with the Kenya Data Protection Act, 2019

Transparency

Information We Collect

When you make a purchase or interact with our website, we may collect the following:

Personal Information

Name
Email address
Phone number

Shipping Information

Delivery address
Location details

Payment Information

M-Pesa phone number
Transaction references

Usage Data

Website interactions (anonymized)

How We Use Your Information

1
To process and fulfill your orders
2
To communicate about your order status
3
To improve our products and services
4
To send promotional offers (only with your consent)

Data Sharing

We do not sell or share your personal data with third parties, except in the limited cases below.

Delivery Partners

We share your shipping address with our courier partners solely to fulfill your order.

Payment Processors

M-Pesa transaction data is handled per Safaricom's privacy standards.

Your Rights

Under the Kenya Data Protection Act

You have full control over your personal data. Here are your rights:

Access Your Data

Request a copy of the personal data we hold about you.

Correct Inaccuracies

Request correction of any inaccurate personal data.

Delete Your Data

Request deletion of your personal data from our systems.

Withdraw Consent

Opt out of marketing communications at any time.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, or destruction. Your information is encrypted in transit and stored securely.

Privacy Inquiries

For any privacy-related inquiries or to exercise your data rights, reach out to us via WhatsApp or email.

Chat on WhatsApp

Last updated: February 2026